Frequently Asked Questions (FAQs)
Below are our mostly frequently asked questions.
What should I do prior to dropping off for surgery?
Please don’t feed your pet after 10pm the evening prior to the appointment and don’t give any food the morning of surgery. Otherwise, follow your normal morning routine and please arrive between 7:30 and 8:00am for drop off.
What should I expect for the recovery?
You will receive detailed discharge instructions from us that explain everything including expected time for recovery.
Will you see my personal pet?
Unfortunately, we cannot see your personal pet. We can only see pets that are in the care of a rescue partner due to out 501(c)3 nonprofit status.
Can I bring a stray animal to you?
Unfortunately, we are not a rescue organization. We are a veterinary hospital for rescue group organizations. We do not house any animals. If you find a stray animal, please visit the Rescue Partners tab on this website to find a rescue organization you’d be interested in working with.
I am looking to foster or adopt, what should I do?
Please contact one of our rescue partners. You can find a list of our partners by visiting the Rescue Partners tab on this website.
I am worried about my foster pet’s health. What should I do?
Please call the rescue you received your foster from and ask what they will cover. If it’s something dire, please call us at (919) 249-6601 during office hours. If it’s a medical emergency, please contact the nearest emergency animal hospital.
How long should I expect an appointment to be?
Appointment times can vary depending on the type of appointment scheduled. Well-pet appointments are typically around 30 minutes. Sick patients or patients in need of a more in depth assessment will have appointments that run longer.
How can an animal rescue group partner with your clinic?
If your rescue organization is interested in partnering with us, please contact us to discuss our partnership requirements, available services, and how we can best support your group’s needs.
What is the cost of veterinary care for rescue groups?
We offer reduced-cost veterinary care to rescue groups as part of our non-profit mission. The exact costs depend on the type of service and the financial agreements made with the rescue organization.
Do you offer vaccinations and preventative care for rescue animals?
Yes, we provide vaccinations, heartworm treatment, and other preventative care services to keep rescue animals healthy while they are in foster care.